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shipping

shipping info

What are my shipping options?
All orders are processed and shipped within 24 hours of purchase. Any orders placed on weekends or holidays will be shipped the next available business day.

What courier service do you use?
We use DPD couriers.
For the UK all orders placed before 3 pm are delivered the next working day.
For the Republic of Ireland please allow 2-3 working days.

You can contact Dermalogica Customer Services by emailing customerservice@dermalogica.co.uk or call us on 0800 917 7147
Monday – Friday 8.30 – 5.30pm.

Will I receive notification that my order has been dispatched?
Yes, you will receive an email from DPD notifying you of your order being shipped.

How can I track my parcel?
You can track your parcel by visiting DPD.

Do I need to sign for my order?
Yes, DPD will require a signature when they deliver your parcel.

Do you ship internationally?
Unfortunately, we do not ship goods outside the UK / Ireland.

Do you ship to ROI?
Yes, our shipping covers the Republic of Ireland.

What packaging will my order be shipped in?
Orders are shipped in a brown recycled Dermalogica® branded cardboard box which is enclosed in a DPD bag.